Support and resources
Questions, bug reports, comments: we are here for everything.
You can contact your specific support service at any time, accessible in a single click from the application, by e-mail or video call.
The AEC support team is at your disposal to explain, for example, a certain functionality or to advise you on how to use it optimally.
Customer Support Portal
We give you control, clarity and time.Because managing an educational institution should not be a headache.
Frequently Asked Questions
Questions, bug reports, comments: we are here for everything.
What kind of academies can use AEC Academia?
AEC is specifically designed for academies, alliances and training institutes such as language, music, dance, technical, cultural or artistic training centers. If you offer courses or workshops and need to control enrollments, payments, teachers and students, AEC is for you.
Do I need to have technical knowledge to use AEC?
Can I continue using my accounting or tax billing system?
How long does it take to implement AEC in my institution?
We don't wait for a problem to occur. Our team accompanies the centers during the whole cycle of use, detecting improvements, adjusting workflows and ensuring that each user masters the tools according to their role.
This makes us a strategic partner, not just a technology supplier.
Blog and news
Recent events, news and announcements about AEC Academia.